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CarNet is Volkswagens Comprehensive In-Car Assistance System


What if you could combine the best features of a navigation system, roadside assistance, a vehicle diagnostic system, and personal concierge to help you find the nearest Starbucks? It would be a revolutionary new product called Car-Net, and its available on select models at Chapman Volkswagen in Scottsdale.

Free for the first six months, Car-Net includes location-based roadside assistance, Automatic Crash Notification, remote vehicle unlock, and Destination Assist for compatible factory-installed navigation systems. Unlike other in-car connected systems, Car-Net comes with all features enabled, and can be accessed three different ways: in-car, using the dedicated VW Car-Net buttons on the overhead console; by visiting the VW Car-Net Web Portal at; or through the mobile app, available for iPhone (and soon for Android). This comprehensive system is unlike any system currently offered through other vehicle dealers.

“CarNet is the most comprehensive telemetrics and concierge system out there,” explains Samuel Quina, Internet Sales Manager at Chapman Volkswagen. “It’s easy to use and very affordable.”

After the six-month trial, customers of the Scottsdale VW dealer can purchase Car-Net in a variety of different options. A one-year subscription is $199; two years for $378; three years for $540, or month-to-month for $17.99. Some key features of the system include:

Service Appointment Scheduling

Remote Vehicle Status

Last Parked Location

Stolen Vehicle Assistance

Agent Destination Assist

Roadside Assistance

Automatic Crash Notification

“For Volkswagen owners, CarNet will replace many of the assistance systems they use, because CarNet does everything in one place,” Quina said. “I think once customers use it, they will love all of the things it does.”

New VW’s for sale that include Car-Net are select 2014 trims of Jetta, Passat, Tiguan, CC, Beetle, Beetle Convertible, and Eos models. Stop by Chapman Volkswagen to check out these Car-Net-equipped vehicles.

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